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7. Outsourcing

Outsourcing is one of the fastest growing sectors in Bulgaria. It is expected that in the coming years the volume of this segment will further increase. Outsourcing in Bulgaria is mainly developed in several major cities and focused primarily on data processing, call centers and software development. Outsourcing services in the research and development sector are being developed recently as well.


Currently, outsourcing is not subject to specific regulation. In the field of human capital the Labour Code and Employment Promotion Act regulate the status and activity of agencies for temporary employment. This type of agency are becoming increasingly popular in the country, in many cases provide employment for highly skilled professionals working on specific projects for Bulgarian and foreign investors.