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Established: 2007

Employees: 530

Languages: 27

Activities: Customer Relationship Management, Finance&Administration





  • Bulgarian National Bank
  • National Social Security Agency
  • National Revenue Agency
  • Ministry of Defense
  • Ministry of Finance
  • National Customs Agency
  • Coca Cola Bulgaria
  • Xerox
  • Skype


The Bulgarian Procurement  Center started its activity in 2006 with just 25 employees.


In 2007 IBM opened a Global Delivery Center in Bulgaria. Out of Sofia, IBM currently provides end-to-end business process services for IBM needs in the region and all over the world.

The procurement team of around 200 people processes all purchase orders of office stationary and equipment for IBM offices in the entire CEE region.


30+ Nationalities represented in Bulgaria.


"Sofia GDC is considered a strategic location for IBM. The qualified young team has allowed it to innovate and establish best practices that are implemented across the IBM network of global delivery centers."

Joseph Lazarus General manager, IBM GDC Bulgaria


On November 1st 2011, IBM Bulgaria and the Ministry of Labor and Social Policy made an agreement to collaborate on education and training initiatives to help stimulate employment opportunities in Bulgaria.